The Ubuntu Group has, over the past decade grown to offer its clients long-term solutions that reduce the costs, management overhead and support resources required to take care of their desktop, notebook and printer environments.
A number of mechanisms are employed to deliver the Ubuntu Group’s offering in the client infrastructure space.
If price volatility and budgetary constraints are a challenge for a customer, the Ubuntu Group is able to offer a fixed quarterly pricelist that simplifies the budgetary process and reduces the clients’ procurement overhead. Long term rentals are also available for customers wanting to reduce capital expenditure.
Ubuntu supports its clients by managing transitions between current and new models, ensuring that clients are fully satisfied with the new product before having to introduce it at a large scale into their environment. This ensures compatibility testing as well as image creation can be done accurately before introducing the new product into the working environment.
Combined with a national support footprint and on –site service levels, the client is assured of immediate response to product, service or maintenance queries.
All these factors contribute to good standardisation of IT practices and in doing so, a reduction in total cost of ownership for customers, a much talked about goal but one that’s not readily achieved.
